While e-commerce is the future of B2B, we know some supply-chain members prefer personal communication in product sourcing. If you’re among them, we’ve got you covered. IO Connect allows you to do things your way while still benefiting from industry-leading perks like free sample requests, downloadable QC documents, factory transparency, and more. Once in a blue moon, a buyer can’t find a specific ingredient in our regular inventory. If you don’t prefer direct communication but don’t see your product available for instant checkout, you might find it as an IO Connect listing, meaning you won’t need to waste time searching elsewhere. Simply let Ingredients Online point you to the right source and negotiate a great deal. The seller will take care of the fulfillment and ship your product directly from their facility.

How does IO Connect Work?

Once on an IO Connect listing page, you may choose from several ways to interact with the seller. For instance, use the document request form to ask for any documentation not already listed for easy access or downloading. You will also find a contact form for general inquiries (“Message Seller”) and an RFQ/sourcing form (“Contact Seller”) as well as a button allowing you to ask questions of an expert. After you’ve submitted your message, simply keep an eye on your email inbox for a response. If you choose to include your phone number, you may instead receive a call. Should you be interested in connecting with the seller face to face, you may browse their event calendar and click the button underneath to book a meeting. If you’re simply looking for more information without direct communication, simply check to see if the seller has linked any of their social media accounts or included any of their marketing collateral on the page. Like any regular listing on Ingredients Online, IO Connect listings also feature a form that lets you request a free sample so you can be sure the product in question is up to your standards.