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QA QC Docs Online
QC/QA docs online
All QC documents are on the right hand side of each ingredient page
Simply click and download your necessary docs
We have everything from allergen statements, to letters of guarantee to Halal and Kosher certifications
Need the COA? Take a look in your account!
- Click on my orders
- Click on View orders
- Select the particular order you have in mind, once there you will find the COA as a downloadable PDF
Food safety has been at the top of the FDA’s concerns for many years, and with that came FSMA, FSVP, HARPC, PCQI and other acronyms, most of which come with chapters of new rules to play by. At ingredientsonline.com we don’t stop at just safety; quality, safety and consistency are our utmost priorities. In order to embody these fundamentals and ultimately foster trusting relationships with our customers, we have developed a robust QA/QC process to ensure the quality of service we provide. We validate our manufacturers and outsource testing to accredited labs to verify the quality of our factory partners and ingredients.
1. Factory Qualification
Making sure factories qualify
With ingredient suppliers located in various countries around the world, establishing factory qualification programs can be an extremely daunting, albeit a necessary task. Before we even bring a factory onto the ingredientsonline.com platform, they must undergo and pass a thorough inspection process to become “qualified.” Our audit checklist reviews everything from site security to production procedures, to testing verification and compliance certifications. We review every procedure related to cGMPs, food safety and hazard analyses. Audits and inspections are meticulously carried out for both new and existing factory partners.
2. Ingredient Qualification
Reviewing and approving ingredients
When a factory approaches us and says they’d like to put an ingredient on the platform, the first thing we do is give them a checklist of required documents: specification sheets, SDS’s, manufacturing flow charts, etc. We review all these documents before we approve the ingredient. Additionally, we understand the importance of these documents so they will be conveniently downloadable on the platform. Our goal is to provide supply-chain teams with as much information as possible on every ingredient. Since we’ve already established a relationship with the factory during their qualification process, any additional information that might be needed is just a couple of emails away.
3. Pre-Shipment Testing and Inspection
Quality assurance prior to arrival in the U.S.
Our China-based Quality Control Unit reviews and approves shipments before sending them to the U.S. and we review batch-specific documentation and test results to ensure specification compliance. We even perform physical and microbial contamination tests in our China based lab on random samples to verify manufacturer-supplied data. Once the ingredients arrive at our U.S. warehouses, our local team performs a secondary inspection to ensure the product and packaging have not been compromised during transit before finally entering the ingredients into inventory.
4. Material Quality and Consistency
Periodic testing for additional confidence
We understand that above all else the quality of the material and adherence to material specifications are imperative. In order to establish quality, there needs to be consistency in practice and process. For that reason, we select random samples from our inventory and submit them to a battery of rigorous tests: identification, assay, constituent claims, heavy metal contamination, etc. Not only are the samples thoroughly inspected, we make sure to partner with accredited third party U.S. laboratories to perform the tests for us. Each compliant result strengthens the confidence of our factory partners even after they’ve been qualified.
5. Warehousing and Customized Shipping
Procedures personalized to your needs
Since ingredientsonline.com does not perform actual manufacturing operations, cGMPs remain the responsibility of the manufacturers. However, we do have control of how we store the products as you’re adding them to your cart. Our warehouses are meticulously organized in a manner that minimizes the potential of cross-contamination between products. Our aisles remain organized so we can easily fulfill your orders as soon as possible. Your customized shipping needs are never compromised. We carefully record your shipping instructions on each purchase order and make sure each request is fulfilled on time. We also perform three independent checks on each shipment before they leave our docks, verifying a match between the staged product and requested order. Every ingredientsonline.com customer can trust.